Frequently Asked Questions
Everything you need to know about your Muzi ᴡᴏʀᴋꜱ experience.
How long does shipping take?
Standard shipping typically takes 5-7 business days, while express options are available at checkout for delivery within 2-3 business days.
What is your return policy?
We offer a 30-day return window for all unworn and unwashed items with original tags attached. Simply use our online portal to generate a prepaid return label.
How do I find my correct size?
Each product page features a detailed size guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit.
Do you ship internationally?
Yes, Muzi ᴡᴏʀᴋꜱ ships to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at checkout.
What payment methods do you accept?
We accept all major credit cards including Visa, Mastercard, and American Express, as well as digital wallets like PayPal, Apple Pay, and Google Pay.
How should I care for my garments?
To ensure longevity, we recommend machine washing cold with like colors and hanging to dry. Specific care instructions can be found on the inner label of each piece.